HOUSTON: Compassion at one complex yields "good business"

Sometimes the answer is not what you know but who you know.

I got a call from a nice man yesterday who told me that he would be one of his hardest clients I had ever placed. Right away, I prepared myself for the worst - like a murder in his background or a sex offender (which I will not work with).

He told me he thought he had a broken lease but the complex had recorded it as an eviction. Well, evictions are tough to handle but the situation WHY matters - medical problems or job issues aren't considered by many apartment complexes to be in the same "boat" as non-payment or a violation of the lease for other reasons.

I knew of a complex with compassionate management in the area that this man wanted. When I called and explained his situation, a job hourly reduction, that left him unable to meet his bills AND THAT THE COMPLEX WOULDN'T MOVE HIM TO A SMALLER UNIT, the complex with the compassionate management told me they would have to run his credit and determine the amount of security deposit that would require. They went on to say that they might just need an additional $100 deposit or they might need a double deposit or a full month's rent but they would work with him.

Sometimes it is more important to know WHO YOU KNOW than what you know. The capper is, the complex that will accept him isn't listed as one who will normally work with evictions.

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